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Home Direct USA - Delivery time

It looks like my order is going to a different address
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 26.
#1408332
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I bought a mattress from Sams Club over a month ago. The mattress company is 39 miles from my home, was made and Home Direct actually received it on 1/19/15. I have called the local number and the main customer care number, either get no answer or an automated answer...
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Company wrote 0 private or public responses to the review from Dec 05, 2015.
Anonymous
Anonymous

Home Direct : means not to your home....this deliverer sucks ,,I have not received my purchase from Sam club yet after being told my delivery would be on Jan 25 never came was...

#745713
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On 11/15/15 I purchased a Serta Mattress set from Sam's Club online. The item was paid for at that time. The estimated delivery date supplied at the time was no later than 12/04. I tracked this package and Home Direct picked it up for delivery on 11/25/15 in Denver,...
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Company wrote 0 public responses to the review from Dec 01, 2015.
I didn't like
  • Horrific home delivery service
  • Or lack there of
#743074
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I placed an order through Sam's Club on 10/28/15. order was paid for online on 10/28/15. Shipped from origin (MXD Group) in Texas on 10/29/15. I have yet to this day 11/18/15, to receive an email from HOME DIRECT USA on where the heck my package is located. I really...
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Company wrote 0 public responses to the review from Nov 18, 2015.
I didn't like
  • Bad delivery service
#736567
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This company is a joke I ordered a appliance package from us appliance an it was suppose to been shipped on 10/20/2015 it was suppose to take a week from Michigan to utah every time I call home direct they state the order is on its way and left Chicago today I called...
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Company wrote 0 public responses to the review from Nov 03, 2015.
1.0
#728448
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This is the worst company to ever deal with. It took them 2 months to deliver part of my bed without the headboard. upon NUMEROUS CALLS, they pretended to ship the last item by creating a shipping label so I can get off their backs. Low and behold, almost a month...
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Company wrote 0 private or public responses to the review from Jul 02, 2015.
1.0
I didn't like
  • Bad delivery service
  • Inaccurate information
#659882
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I have now had two encounters with HomeDirectUSA and in both cases I have nothing but praise for this company. First, about two years ago they were contracted by an exercise equipment company (Smooth Fitness) to complete assembly and then deliver my equipment to my...
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Company wrote 0 public responses to the review from May 07, 2015.
5.0
I liked
  • I think they are great
#632507
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Ordered a mattress set from Sam's Club online for my grandson who has just gone into the U.S. Coast Guard. Order was shipped via Home Direct USA and was scheduled for delivery by Spirit Delivery of Richmond VA. I tracked the shipment and followed all of the...
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Company wrote 0 public responses to the review from May 05, 2015.
I didn't like
  • Inaccurate information
  • Bad delivery service
#631539
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WAYFAIR'S online site stated delivery by or before 2-6-15. I ordered on 12-27-14. Home Direct called me & rescheduled my delivery for 2-11-15 so took off work that day and waited. After 2 hour window still no Sofa so I called HOME DIRECT and they told me it was...
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Company wrote 0 public responses to the review from Feb 11, 2015.
#593773
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Contact Home Direct USA

Mailing Address:
HomeDirect USA
330 South Mannheim Road
Hillside, IL 60162
USA
Phone:
(800) 611-6302
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HomeDirect scheduled a delivery to my home (even though it was only a porch delivery) I waited all day on a Saturday and they no showed. Sorry, would deliver the next week. No show again. Then scheduled the following week for a 9am-1pm time slot, but no show and no...
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Company wrote 0 private or public responses to the review from Jan 31, 2015.
1.0
I didn't like
  • Bad delivery service
#589266
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